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Terms & Conditions

​These Terms & Conditions form part of the agreement between NLS BBQ & Catering LLC and Client for the event described in the signed proposal or invoice.

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Booking & Confirmation

  • Events are confirmed only after:

    • Signed agreement

    • 20% non-refundable deposit payment

  • Dates are not held without a deposit.

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Payment Terms

  • A non-refundable deposit of 20% is required at booking.

  • Additional charges and final balance are due 7 days prior to the event.

  • Late payments may result in cancellation of services.

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Guest Count

  • Final guest count is due 7 days before the event.

  • Increases may be accommodated based on availability and may incur additional fees.

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Event Access & Setup

Client agrees to provide:

  • Adequate space for food preparation and service

  • Access to electricity and water (if required)

  • Setup time of at least 4 hours prior to service                                           Delays caused by venue restrictions may result in reduced service time or additional labor fees.

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Venue Rules

The Client is responsible for:

  • Ensuring the Caterer is permitted to operate at the venue

  • Any venue-required permits, licenses, or insurance

  • Compliance with venue rules and time limits

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Menu & Food Service

  • Menu selections must be finalized 7 days before the event.

  • Substitutions may occur due to seasonal availability or supplier issues. Equivalent quality will always be provided.

  • Food safety regulations prohibit leaving perishable food out beyond safe service timeframes. NLS BBQ may discard food deemed unsafe.

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Dietary Restrictions & Allergies

  • Client must notify NLS BBQ of dietary needs and allergies in advance.

  • While care is taken, we cannot guarantee an allergen-free environment due to shared kitchen and supplier facilities.

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Equipment & Rentals

  • All catering equipment remains property of the NLS BBQ or rental partner.

  • Client is responsible for loss, theft, or damage caused by guests or venue staff.

  • Rental items must be available for pickup at the agreed time.

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Staffing

  • Service times are outlined in the agreement.

  • Overtime is billed at $50 per hour, per staff member if the event exceeds scheduled time.

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Client Responsibilities

Client is responsible for:

  • Guest conduct

  • Providing accurate event details

  • Safe environment for staff
    NLS BBQ may stop service if staff safety is at risk.

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Leftover Food

Due to food safety laws, leftover food may only be released at Caterer’s discretion and with a signed waiver.

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Damage & Cleaning

Excessive mess, spills, or damage caused by guests may result in additional cleaning or repair charges.

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Force Majeure

The Caterer is not liable for failure to perform due to events beyond reasonable control (weather, government restrictions, disasters, etc.). Payments may be refunded or credited toward a future event.

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Limitation of Liability

The Caterer’s liability is limited to the total amount paid by the Client. The Caterer is not responsible for:

  • Guest injuries

  • Property damage not caused by Caterer negligence

  • Delays caused by venue or third parties

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Cancellations & Refunds

Cancellations are governed by the Refund & Cancellation Policy, which forms part of this agreement.

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Photography

Caterer may photograph food setups for promotional use unless the Client requests otherwise in writing.

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Governing Law

This agreement is governed by the laws of Indiana/United States of America.

 

Agreement

By paying the deposit, the Client agrees to these Terms & Conditions.

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